In-house cleaning contract vs Hybrid cleaning model

August 8, 2025

How to Decide Between In-House, Contract, or Hybrid Cleaning Models?

Table of content

Cleanliness is the core of any commercial space. A tidy and organized environment creates a positive impression on the people visiting the space. Additionally, a clean commercial building ensures the well-being of its employees and visitors.

Commercial property owners take cleanliness seriously. It allows them to ensure an inviting building environment for everyone. There are various methods to maintain a clean, neat, and clutter-free space for your commercial property.

One way to achieve this is by establishing a cleaning model tailored to your commercial cleaning requirements. A cleaning model ensures the tidiness and hygiene of your space. By implementing the model, you can maintain the overall well-being of your workers and visitors.

There are three popular cleaning models. These include contract cleaning models, setting up an in-house cleaning staff, and finally combining the two.

Depending on your requirements, you can choose a cleaning model that works best for your commercial space.

For instance, if your building requires thorough cleaning, an in-house cleaning model could be a good option.

However, outsourcing your cleaning responsibilities would be a cost-effective option. Furthermore, the years of experience of professional cleaners can tackle various cleaning challenges.

Commercial property owners seeking to tailor their cleaning requirements can opt for a hybrid cleaning model. Also, you can switch between in-house and contract cleaning, based on the seasonal cleaning needs.

This blog will give you an understanding of the three cleaning models, their pros, and cons. From the analysis, you can choose the option that suits the cleaning needs of your commercial property.

What is an In-House Cleaning Model?

An in-house cleaning model generally exists in every organization. When you hire individuals to create a cleaning team for your commercial property, it means you're hiring people for the organization or property.

In-house cleaning is also known as direct employment cleaning. It is a cleaning model where you directly hire people for your premises. In-house cleaning agents maintain the hygiene and cleanliness of your commercial property.

It is an effective way to have direct control over the cleaning staff. Also, as they work internally, they would know about the cleaning protocols of your space better than anyone. As a result, their maintenance work will add a sparkle to the property.

What is a Contract Cleaning Model?

In a contract cleaning model, you outsource your cleaning needs to a third-party cleaning company. As a commercial property owner, you create the cleaning timeline and communicate it to the professional cleaning services.

The seasoned cleaning services will delegate their skilled agents and equipment to ensure spotless cleaning. As a cost-saving solution, contract cleaning can be an ideal option. It is because you're only paying for the services they offer, not the supplies.

What is a Hybrid Cleaning Model?

A hybrid cleaning model combines both in-house and contract cleaning staff. You can get the benefits of both services according to your cleaning needs.

With that model, you can tailor the cleaning needs. For instance, you can outsource cleaning duties to professional cleaning companies. They offer their team of cleaners and equipment. Hence, it makes it a budget-friendly option.

On the other hand, to clean specific areas in your commercial building, you will require expertise from cleaners. These cleaners know every part of the building. That expertise is what an internal cleaning team can provide you.

Pros and Cons of Each Cleaning Model

Every cleaning model has their share of merits and demerits.

We will now discuss the pros and cons of cleaning models. Let's begin!

a. In-House Cleaning Model

An in-house cleaning model means hiring individuals directly. They are responsible for managing the cleanliness of your commercial property. You employ people to form an in-house cleaning team who will carry out the necessary duties.

Pros:

In-house cleaning structures can have several benefits. Now, we will dive into the benefits of the model:

  1. When you hire people directly to clean your building premises, they become familiar with your cleaning needs. Also, they know the layout of the place very well. You don't have to remind them repeatedly about cleaning a particular area. Their familiarity with the space makes the cleaning and maintenance process easy.
  2. Your in-house cleaning staff will work according to the commercial property's specific needs. So, if the property requires cleaning at an odd hour, the in-house team can manage to do it. They work according to the schedules you or the supervisor set for them.
  3. In-house cleaning staff members are a part of your building. To ensure your space meets their standards, the cleaning staff will demonstrate accountability in their work. It means they will make sure every corner of your space is clutter-free and spotless.
  4. As the cleaning staff members are a part of your commercial property, you can have direct control over their work schedules and tasks. Therefore, if needed, you can tailor the schedules or cleaning tasks to meet specific requirements. For instance, your office may require basic cleaning in the late afternoon. Outsourcing such minimal work to third-party cleaning companies will be an expensive affair. Hence, you can schedule cleaning work for the in-house team.

Cons:

We've explored several benefits of in-house cleaning teams. However, they also have many demerits. Let's now check the cons of an in-house cleaning:

  1. These models have a clear picture of your commercial space. They are well aware of the layout. However, they lack the equipment and skills to perform specialized cleaning. To ensure they perform specific cleaning, you need to train them. Also, you have to provide them with the right cleaning tools. These may include vacuum cleaners, scrub brushes, and micro-fiber cloths for dusting.
  2. It requires hiring cleaning staff for your commercial property. That thing becomes an expensive deal. As a property owner, it then becomes your responsibility to provide the in-house cleaning staff salaries, training, equipment procurement, and other services.
  3. Managing and maintaining in-house cleaners can be a handful in an organization. Often, when you dedicate time, efforts, and money to managing cleaning staff, it becomes difficult to manage other core activities of a commercial space.

b. Contract Cleaning Model

A contract cleaning model involves allocating cleaning responsibilities to third-party companies. These companies send trained professionals with special cleaning products and tools. Such gadgets include pressure washers, carpet cleaners, glass cleaners, vacuums, and other similar cleaning tools. With these tools, they manage your building or any other property.

You can outsource the cleanliness and maintenance tasks to any of the commercial cleaning services NYC. Their skills and tools can help you achieve a tidy and inviting space. As a result, your workers and visitors would get a sense of positivity when they enter the space.

Pros:

Outsourcing your cleaning responsibilities to others can be beneficial. Let's understand the benefits or pros of the model:

  1. Commercial property owners need to consider salaries, training, and other resources to maintain an in-house cleaning staff. However, opting for these models will help you save on salaries, cleaning supplies, and equipment.
  2. Such cleaning models involve professional cleaning services. They work on set guidelines and schedules. As a result, they ensure a consistent cleaning process. In case a cleaning agent is absent, the third-party company will replace them with another member. It thus ensures zero interruption of cleaning services.
  3. These cleaning models comprise professional cleaning services and agents. They have extensive knowledge and skills in maintaining the cleanliness and hygiene of a place. For instance, with medical office cleaning, specialized cleaning is paramount. You will require special tools and cleaning products to maintain the space. It is a criterion that only these models can provide.
  4. Outsourcing a commercial building's cleaning requirements to professional cleaning companies can be time-saving. A cleaning company will feature professional cleaning agents. That means they have the skills and knowledge in cleanliness and maintenance of a space. As they know, you don't have to provide them with any instructions on how to keep a space clean. According to their set schedules and guidelines, they will manage it well.

Cons:

So, after the pros, it's time to know about the cons of such cleaning plans. The following are the disadvantages of outsourcing third-party cleaning services:

  1. Communicating with an external cleaning agent or service can be a difficult task. You need to be well-articulate while discussing your cleaning requirements. The professional cleaners, though, have experience in cleaning, but are not familiar with your space. It is therefore essential that you specify to them the areas where they will perform their cleaning duties.
  2. Professional cleaners work on tight schedules. Hence, when your property requires cleaning outside of their work schedule, they won't be able to offer their services. Time constraint is thus a major con when it comes to such cleaning models.
  3. Contract cleaning services have their own set of cleanliness protocols and procedures. When you outsource cleaning duties to third-party companies, there is a possibility that you may not have direct control over their protocols and cleaning procedures. It often sparks concerns about their work quality and cleanliness.

c. Hybrid Cleaning Model

A hybrid cleaning model involves both in-house cleaning and contract cleaning approaches. It is a cleaning option that allows commercial property owners to get the best of both methods.

You can choose this model according to your specific cleaning needs. For specialized cleaning, you can opt for contract-cleaning models. However, for cleaning during odd working hours, in-house cleaning agents can be a better fit.

Pros:

A hybrid cleaning model can adapt to the cleaning needs of a hybrid working environment. The following are the pros of a hybrid cleaning structure:

  1. A hybrid cleaning model can be effective in scheduling specialized cleaning for high-traffic areas—the entryways and hallways of a commercial space with maximum foot traffic. You can outsource professional cleaners to maintain the space, as it requires thorough cleaning.
  2. When a commercial property requires cleaning at odd hours, a hybrid cleaning structure can be effective. The in-house cleaners will use their basic tools and equipment to perform cleaning services.
  3. Implementing such a model is effective for vast spaces. Such spaces require the specialization of contract cleaning models. Additionally, it needs familiarity with the in-house cleaning process. Shared spaces like break rooms and conference rooms require extensive cleaning. With specialized tools, professional cleaners can easily achieve shiny and spotless spaces.
  4. Choosing it can be a cost-effective option. Based on your cleaning needs, you can decide whether to hire internal cleaning staff or delegate the responsibility to professional cleaning agents.

Cons:

We've covered the pros of a hybrid cleaning model. It is now time to explore the cons of the model:

  1. The most significant problem with the model is communicating with different cleaners. As cleanliness is the core of your commercial space, you would want to use both the benefits of in-house cleaning and commercial cleaning services. With so many different cleaning personnel, it becomes difficult to specify the requirements.
  2. It can be troublesome to supervise the cleaning duties that both teams are performing. With in-house cleaners, you will have direct control over the cleaning process. However, you will get limited supervision when it comes to professional cleaning. They have established cleaning guidelines for various cleaning purposes.

Key Factors to Consider When Choosing a Cleaning Model

Choosing a cleaning model for your business can be an essential decision. Whatever model you choose should align with cleaning requirements.

Since every cleaning model has its own set of pros and cons, it can be confusing when selecting the model that fits you. For that, you should consider the following factors:

The Size and Cleaning Challenges of the Commercial Facility

Size is an important factor in selecting a cleaning model. For a small commercial space, you can hire internal cleaning teams. They can quickly learn the layout of the space and conduct cleaning services.

However, for a large organization or facility, you will require special cleaning services. A large commercial facility may require a combination of deep and gentle cleaning.

For deep cleaning services, professional cleaners can use high-quality cleaning products and tools. They would perform deep cleaning in less noticeable areas. These include the space below furniture or kitchen cabinets, etc.

As for gentle cleaning, in-house cleaning teams can be effective. It involves routine cleaning, such as dusting, mopping/vacuuming different surfaces.

Control & Convenience

Cleaning a commercial facility is a big task. And it requires a certain amount of control. Depending on your needs, you will decide on which cleaning model you can have more control over. The answer will be in-house cleaners. They are part of your organization, allowing you to supervise their cleaning duties directly.

For commercial property owners who don't prefer to spend much time on supervision, a contract cleaning model is an option to consider. As part of professional cleaning services, they perform their duties well.

Budget

Know your budget before deciding on cleaning models. In-house cleaning teams will know the layout of your commercial facility well. But hiring and training them can be a resourceful approach.

On the other hand, commercial property owners who require detailed cleaning but lack the necessary training can find commercial cleaning services to be a good option.

Safety

Cleanliness is also about offering a clean and safe environment for everyone. Whatever cleaning models you choose, ensure they adhere to the safety protocols.

Ensure that the cleaning products and equipment used by the cleaners provide effective cleaning. It is also essential that the cleaning practices they follow provide a safe environment for occupants upon entry.

Practical Steps to Make Your Decision

Ensuring cleanliness is part of a company's culture. When you invest in keeping a space tidy, the workers and visitors highly value the place's environment.

When you choose from the different cleaning models, follow these practical steps:

  1. Define the cleaning needs: Your cleaning requirements may differ from those of some other commercial facility. Therefore, you should specify the cleaning requirements for the different cleaning agents.
  2. Consider their experience: Organizations that require thorough cleaning would seek services from a professional cleaning company. Hence, you should check their overall experience and reputation.
  3. Regulatory Compliance: A professional cleaning company will adhere to established cleanliness protocols and standards. However, in-house cleaners may not be aware of the cleaning protocols. It comes under your responsibility to make them aware of the cleaning protocols.
  4. Inspect After Cleaning Process: To ensure all cleaners have done an effective job, you need to inspect the area. Follow an office cleaning checklist. It includes tasks such as emptying trash cans, dusting baseboards, cleaning kitchen cabinets, and restocking toilet supplies. Ensure the cleaners cover all items on the list.

Ensure Effective Commercial Building Cleaning with Sterling Cleaning Services

Hopefully, now you have a clear understanding of the in-house cleaning model, contract cleaning model, and hybrid cleaning model. It is now time for you to make an informed decision based on your cleaning requirements.

Check the pros and cons of all cleaning models and decide on the one that aligns with your cleaning essentials. Remember to consider your facility's space, budget, and convenience while choosing a cleaning model.

For professional cleaning in NYC, Sterling Cleaning Services is a name that has a reputation for excellence. Our cleaning services are tailored to different commercial cleaning needs. From janitorial cleaning services to green cleaning services, we offer a wide range of cleaning solutions.

Our cleaning agents are professional and have adequate skills in turning a space into a sparkling haven. We ensure the creation of a detailed cleaning checklist during our cleaning and maintenance services.

Explore our cleaning services to ensure a sparkling environment for both visitors and workers.

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