How to Choose Janitorial Services In NYC

January 25, 2024

How to Choose Janitorial Services In NYC?

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For businesses, maintaining a clean and orderly workplace is essential. It creates a professional environment for employees, visitors, and even customers, helping to reduce the spread of illness and enhancing the brand's image.

In today's world, businesses struggle to keep up with the clean environment and maintain the cleaning process. The focus, which starts on cleanliness, later switches to other operational tasks. Hence, they need a dedicated team to deliver commercial janitorial cleaning services.

Finding the right cleaning company for your business brings the right janitorial services to your disposal. You need to know the techniques of adequately evaluating the company for its solutions to get the best commercial cleaning for your premises.

Are you fixated on your decision to hire a janitorial service for your business but need help choosing janitorial services for cleaning? All companies agree that janitorial services are not delivered professionally by each.

So, it's better to understand all the aspects covered and choose the best commercial janitorial cleaning service provider in NYC. Understanding the need and efficiency of cleaning services, our team of commercial cleaning experts has compiled this blog.

It is catered to all businesses looking for janitorial cleaning services in NYC. The blog provides details about evaluating commercial cleaning services and helps you make the best decision for your business.

Let's dig in to learn more.

Essential Factors to Consider When Hiring a Janitorial Company

How to choose a janitorial service-providing company? It is a question many of our clients and several businesses have asked us. The needs and necessities of these businesses are well understandable.

Here, we have listed the factors upon which you can hire a commercial cleaning company and reap its fantastic benefits. Take your time to research and ask questions about your business.

Now, let's see what to look for in janitorial service providers before hiring them for commercial cleaning.


The experience of the commercial janitorial cleaning service provider is essential to take into consideration before anything. If a company claims to be in business for several years, it would have a proven track record. Ask about the experience of the company and learn about their efficiency. An experienced company proves to be more efficient and has better management and organizing systems.

Visit the company in person and check out their cleanliness and organization abilities. An experienced janitor company will acknowledge the unique needs of your business and be familiar with them. It comes in handy if you are a business with special cleaning requirements.

Equipment & Products Used

A good cleaning product is essential for providing spotless commercial cleaning services. Check out the necessary equipment, products, and tools the company uses. Ensure your office premises are free from toxic chemicals.

Select a company that uses safe and effective products and delivers quality green cleaning services. The company should have specialized equipment and cleaning products for a thorough office cleaning job.

The equipment and products are significant criteria for choosing janitorial services for commercial places.

Services Offered

Check out the services offered by the janitorial company. Not all companies provide the same services. So, it becomes essential to inquire about their specific services. Also, ensure that the services you need are on the list. 

There is a vast difference between commercial and residential cleaning services. Consider whether the cleaning company offers special janitorial services for all commercial places. 

If you need, for example, specialized medical office cleaning services, you must communicate your requirements with the company before hiring them. Some companies offer generalized janitorial cleaning services rather than specialized ones. It is always advisable to be clear in your approach. 

Schedule Maintenance

One of the most critical considerations in selecting the janitorial company for your business is whether they maintain the schedule. Your business should not come to a halt due to cleaning. Service providers must schedule and complete the work during operational hours without affecting your regular services. 

While some companies may only offer their services during regular business hours, others may not be available according to your schedule. If you need specific janitorial services after working hours or during the weekend, mention it when you select the company. 

It is also necessary to discuss the frequency of the service, ensuring it fits your needs. 


Your price and budget should be significant criteria for choosing janitorial services. The cost of the services might vary according to your needs and requirements. Budget is a considerable concern for many companies, as some service providers charge more than others. 

Compare the pricing with the services you are getting, your requirements, and the expertise of the professionals. Both parties should maintain transparent communication to get the best value for money.

The services, the size of the area, and the frequency of the services affect the overall pricing. However, it would help if you stayed on top of the quality while reducing pricing. 


When selecting a janitorial cleaning service provider, you entrust a professional team to keep your workplace clean. It requires the team to have professionalism and courteousness at the top.

Select a company with a good reputation. It assures quality services with a high level of professionalism. The need for this quality arises as you should be concerned about your property, including various documents and files.

Cleaning commercial places requires attention to the details. You will not like it if your documents become messy after cleaning. 

What To Look For When Choosing The Right Janitorial Service Provider?

In the contemporary business landscape, organizations of various scales often grapple with the challenge of maintaining optimal cleanliness. Prioritizing customer satisfaction remains paramount for most companies.

However, balancing between delivering a pristine environment, offering excellent service, and ensuring profitability can prove challenging. It is where the significance of commercial janitorial services comes into play.

Nevertheless, navigating the selection of janitorial services requires you to consider several aspects carefully. You must know how to choose the best janitorial services amongst the vast pool of professional cleaning companies.  

Here's a concise checklist to assist in making an informed decision before scheduling an appointment.

Ask about their experience

 When choosing the right janitorial service provider, investigate their experience and analyze. It will help you ensure you're entrusting your space to capable hands. Begin by asking about how many years they've been in the industry. Seasoned professionals bring a wealth of knowledge, having navigated various cleaning challenges over time.

Inquire about specific types of facilities they've serviced, as this indicates their versatility and adaptability to different environments. The more varied their experience, the better equipped they are to handle your unique cleaning needs.

Next, get a list of services they provide

Once you've assessed their experience, shift your focus to the range of services they offer. Request a comprehensive list detailing the specific cleaning tasks included in their service package. It ensures they cover all the areas and surfaces relevant to your facility.

A transparent service list also helps you understand the depth of their offerings. You can tailor the janitorial services seamlessly to your specific requirements. We suggest you look for providers who go beyond basic cleaning. Many cleaning teams additionally offer services like carpet cleaning, window washing, or specialized floor maintenance.

Do they have a quality guarantee?

 Reliability is paramount in the janitorial service industry. A quality guarantee is a crucial indicator of a trustworthy provider. Inquire about their commitment to delivering exceptional service and whether they have a satisfaction guarantee.

This assurance demonstrates their dedication to meeting or exceeding your cleanliness standards. A reputable janitorial service provider takes responsibility for any lapses and is willing to rectify issues promptly. This commitment to quality fosters a long-term partnership with you based on trust and satisfaction.

Consider The Supplies They Use

When choosing the right janitorial service provider, you must pay attention to the supplies they use. By doing this, you will get the assurance and effectiveness of the janitorial cleaning service. Assess the cleaning products and equipment in their arsenal.

Opt for a provider that utilizes high-quality, effective, and environmentally friendly cleaning supplies. A reputable janitorial service will prioritize the health and safety of your space while maintaining cleanliness. Inquire about their commitment to use eco-friendly and non-toxic products.

As a responsible business owner, you must ensure a healthier environment for occupants and the planet.

Look for green cleaning programs

To seek the ideal janitorial service, seek providers with green cleaning programs. These programs indicate a commitment to sustainability and environmental responsibility. Green cleaning services utilize practices and products with minimal environmental impact.

From biodegradable cleaning agents to energy-efficient equipment, a janitorial service with a green focus demonstrates a dedication to reducing its ecological footprint. Make sustainability a priority in your selection process to contribute to a pristine workplace.

Ask for references and reviews

When making decisions about janitorial services, always ask for references and reviews. A reputable provider should readily supply you with contact information for satisfied clients. Contact these references to evaluate the janitorial company's service quality, reliability, and professionalism.

Additionally, scour online reviews and testimonials to gather a broader perspective. Reviews from other clients offer valuable information about the provider's consistency, communication, and overall customer satisfaction. Lastly, make informed decisions by gathering feedback from those who have experienced the janitorial service first-hand.

Confirm employee screening methods

The best janitorial services employ the best people. You must inquire about the company's screening methods before hiring. How extensive is the training provided to their staff? Do the employees possess certifications and expertise in specific areas? Is there a practice of conducting background checks and drug testing on the workers?

A reliable service should be customer-centric, which is visible in the cleaning professionals the companies hire in NYC. You can gauge this by engaging with a representative over the phone. Conversing with them makes assessing good communication skills and meticulous attention to detail possible. These are the critical factors in selecting the optimal cleaning provider.

Make sure they're licensed and insured

Make it a priority to verify that the janitorial team you are considering has an authentic license and insurance. Licensing demonstrates that the company meets the necessary legal requirements and has the expertise to offer professional cleaning services.

On the other hand, insurance protects both parties in case of accidents or damages during the cleaning process. Choosing a licensed and insured provider lets you deal with a legitimate and responsible business.

Doing this can eliminate several potential risks right at the beginning of the cleaning service selection procedure.

Get an estimate of the work involved

Obtain an accurate estimate of the work involved before committing to a cleaning company. Assess your cleaning needs and consider the size of your space and the frequency of services required.

A reputable cleaning team would conduct a thorough on-site assessment to provide an accurate estimate. You can request a detailed breakdown of the services included, ensuring transparency and clarity in what it's covering.

With this budget, we suggest you verify that the cleaning service aligns with your requirements. It also facilitates transparent communication between you and the provider, establishing clear expectations.

Now, compare prices

After obtaining quotes from different companies, it's time to compare the prices each provider is offering to you. After receiving quotes from various companies, it compares the prices of each provider.

Begin by obtaining quotes from various service providers to ensure that you are getting a competitive rate. Analyze the breakdown of costs to understand the service list and the pricing structure.

Keep in mind that the cheapest option may only sometimes be the best. The quality of service is crucial for maintaining a clean and organized environment. Consider the value for money and how well the services align with your needs and expectations.

Check for professionalism

Commercial cleaning companies should always maintain professionalism in their interactions with clients. One of the most effective tips for choosing janitorial services is to evaluate the professionalism of potential service providers. Different types of commercial cleaning services require unique standards of professionalism.

Look for companies demonstrating a commitment to excellence in communication, appearance, and overall conduct. A professional janitorial service should have well-trained and uniform staff. They should be well-versed with modern and effective cleaning equipment and adhere to industry best practices.

You can ask for references and testimonials from previous clients to gauge their satisfaction with the provider's professionalism.

Get everything in writing

Once you've identified a suitable janitorial service provider, we recommend documenting everything to avoid misunderstandings. This documentation will enable you to stay on the same page.

It includes the scope of services, the frequency of cleaning, pricing details, and any special agreements or guarantees.

An active approach to documentation provides a precise reference point for expectations and obligations. Insist on a detailed contract that outlines all terms and conditions, including the responsibilities of both parties. Review the contract thoroughly, and don't hesitate to seek clarification on any ambiguous points.

This written agreement is a crucial tool for disputes or discrepancies. It protects your interests and establishes a transparent and professional relationship with your chosen company. Remember, an active role in securing a comprehensive written agreement builds a smoother and more successful collaboration.

How does Sterling Cleaning Services help you?

Sterling Cleaning Services excels in providing comprehensive janitorial cleaning solutions tailored to meet your specific needs. With a commitment to excellence, our highly trained and professional staff ensures an impeccable environment for your workspace.

From routine office maintenance to specialized cleaning tasks, our skilled teams employ cutting-edge techniques to deliver exceptional results. Their attention to detail, reliability, and adherence to eco-friendly cleanliness standards set them apart.

Whether it's floor care, restroom sanitation, or general cleaning, we go the extra mile to create a welcoming atmosphere. Contact us and promote a healthier and more productive work environment for your business.

Call Us Now To Book An Appointment!

Now you have a clear idea of choosing Janitorial services in NYC. Our dedicated cleaning professionals are committed to delivering top-notch janitorial cleaning services at Sterling Cleaning Services. We prioritize the well-being and safety of your facility, ensuring it remains in impeccable condition. 

Our comprehensive range of services extends beyond commercial janitorial cleaning, encompassing deep cleaning and specialized cleaning solutions. 

We understand the importance of a pristine environment, and our experts can meet your unique requirements. Whether you need routine maintenance or specific deep-cleaning interventions, we've got you covered. 

Contact us today and discuss tailoring our services to suit your facility's needs. Your satisfaction and a hygienic environment are our utmost priorities.

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