How to Hire Office Cleaners in NYC

September 1, 2023

How to Hire Office Cleaners in NYC: A Comprehensive Guide

Table of content

In the buzzy urban center of New York City, businesses are committed to upholding an image of professionalism and excellence. Here, the cleanliness and sanitation of commercial spaces take on supreme importance. The initial impression of a workspace leaves a lasting mark on customers and clients. Several business opportunities also depend on this aspect.

This calls for the need for a “pro-level” workplace cleaning team!

Beyond the immediate need to maintain hygiene regular office cleaning provides many advantages. Increasing productivity, improving the well-being of employees, and enhancing visual aesthetics are some of such benefits.

In light of these benefits, a common question emerges: How to Hire Office Cleaners in NYC? Given the number of options, challenges, and considerations available. This task may appear overwhelming. 
Worry not, for within this comprehensive guide, we will guide you through the crucial steps for hiring an exceptional office cleaning company in NYC. 

From jotting down why you need a professional office cleaner to the need for a contract, our guide has covered everything. So, continue reading that your office space consistently maintains the highest standards of spotlessness.

Why Should You Hire An Office Cleaner In NYC? 

Keeping an office clean is not important only for sanitary reasons, it is also a way of doing a great business. Your clients and employees deserve to work in a clean professional environment. However, many times, it becomes quite difficult to stay ahead of all the office maintenance and cleaning needs.

Instead of taking responsibility for all the cleaning work, consider hiring professional office cleaning companies in nyc:
We have been hiring trained office cleaners for our business for a long time now. We have found the following reasons very practical behind finding reliable office cleaners: 

1. Enhanced Productivity

Hiring an office cleaner in NYC can greatly enhance productivity in the workplace. When a clean and organized environment surrounds employees, they can focus better on their tasks and work more efficiently. 

A clutter-free workspace allows for better concentration and fewer distractions, leading to increased productivity. Our professional cleaners ensure perfect cleanliness and a positive and conducive atmosphere for optimal work performance.

They take care of tasks such as dusting, vacuuming, and sanitizing, which are time-consuming and distracting for our employees. By delegating these tasks to a professional, you can focus on your core responsibilities. This will result in a more productive work environment

2. Healthier Workspace

Prioritizing the health and well-being of your employees is essential. Hiring a top commercial cleaning company in NYC is a crucial step in achieving this. Their regular cleaning and sanitization practices help us minimize the spread of germs and viruses. We always make sure our office has a safer environment for everyone. 

Dust, allergens, and bacteria tend to accumulate in office spaces over time. This leads to increased instances of allergies and illnesses among employees. A professional cleaner utilizes proper cleaning products and techniques to eliminate these potential health hazards.

You can reduce sick days and promote overall employee wellness effectively. A cleaner workspace means fewer disruptions due to illness. Your team can maintain consistent work schedules and contribute to a more resilient and thriving workforce.

3. Expertise

Professional office cleaners bring a wealth of expertise that goes beyond just tidying up. These professionals are well-trained in utilizing the right cleaning techniques and products for various surfaces. They know how to clean safely and thoroughly.

Moreover, they understand the variations of different office spaces, from cubicles to common areas. Their experience allows them to address hidden nooks and crannies which are breeding grounds for germs. 

By entrusting the cleaning responsibilities to experts, you ensure a healthier and more hygienic work environment for your employees. We enjoy the two best benefits of a clean workspace - increased productivity and good health after outsourcing office cleaning.

4. Positive First Impressions

In the bustling business landscape of NYC, making a positive first impression is paramount. An impeccably clean office plays a pivotal role in creating a lasting impact on clients, partners, and visitors. Walking into a well-maintained space exudes professionalism and reflects your commitment to excellence. 

We maintain a clean and organized environment. It helps us set the tone for successful meetings and negotiations. We can successfully instill confidence in our potential clients through our commitment to a spotless work environment. 

It signals the value of our company's image. By hiring an office cleaner, you can ensure that your workspace consistently radiates a welcoming and polished aura. Making a compelling statement about your company's standards is something you must achieve to run a business.

5. Compliance and Safety

When considering the importance of office cleaning, compliance, and safety stand out as crucial reasons. Having a clean and hygienic workplace is not just a matter of aesthetics. It is a legal and ethical responsibility. 

Hiring a professional cleaner helps our business adhere to health and safety regulations that local authorities set up. A sanitized office space contributes to a healthier environment, reducing the risk of illnesses spreading among employees. This ultimately leads to increased productivity. 

By entrusting cleaning tasks to experts, you are actively demonstrating your commitment to the well-being of your staff and visitors. Your business eventually will develop a sense of trust and care within your work community.

6. Extended Equipment Life

In the bustling city environment, office machines often endure the most dust and dirt, leading to premature wear and tear. Professional cleaners ensure that your equipment is in good condition by preserving its functionality and longevity. 

In our case, this has saved us money on costly replacements. Furthermore, we can keep your office running smoothly in the heart of New York City's fast-paced business scene. 

How To Hire Office Cleaners In NYC? 

There is no second chance to create a first impression! This impression is truer when it comes to customers and clients. Your business’s appearance is what people notice while visiting your office. Additionally, in the post-pandemic world, being dedicated to cleanliness is now more important. 

The most effective way to keep your office clean for employees and visitors is to hire an office cleaning company. They have everything that you are looking for – starting from a commercial cleaning checklist to post-cleaning maintenance tips.

Nevertheless, how to hire office cleaners in NYC? Now that is the question.

Well, there are many options but we follow these 9 steps to collaborate with the best office maintenance partners. Almost over the last decade, we have been recruiting agencies to keep our workplace pristine. Hence, we have learned a thing or two about hiring office cleaning staff in the “Big Apple.”

 Checkout below the steps we follow:

Step 1: Understand Your Office Requirements

The first step of “how to hire office cleaners in NYC, includes developing a strategic approach. Start by thoroughly understanding your office cleaning needs. We consider several factors before proceeding further such as:

  • The size of your workspace,
  • The size of your workspace,
  • The frequency of cleaning required (daily, weekly, monthly),
  • And any specific cleaning challenges unique to your office environment.

Identifying these requirements provides a clear foundation for selecting the tailored cleaning service for your NYC office's distinct needs.

Step 2: Research and Referrals

Next, we conduct thorough research and seek out referrals. To start, we explore online platforms, company websites, and local business directories to identify reputable cleaning services in the city. Also, we pay attention to client reviews and testimonials as they provide valuable insights into the quality of service a company offers.

Additionally, we tap into your professional network or ask fellow business owners in NYC for recommendations. Word-of-mouth referrals often come with reliable feedback and first-hand experiences. When gathering referrals, you must inquire about the specific services the cleaners offer. 

You need to know their punctuality and their ability to meet unique office cleaning requirements in detail. This step helps you create a list of potential cleaning companies having a proven track record of delivering satisfactory results.

Step 3: Request Multiple Quotes

After compiling a list of potential office cleaning services, the next step is to request multiple quotes from different companies. Reach out to each company individually and provide them with a clear outline of your office cleaning needs. Be sure to include details about the size of your space, the frequency you need, and any specific tasks or areas requiring special attention. 

Do you want any additional services, such as carpet cleaning or window washing? Inform them of that as well to get the right estimate.

As you receive quotes, carefully review the breakdown of costs and services included. Keep in mind that the lowest price may not always equate to the best service. We look for transparency in pricing and a detailed description of the inclusions in the quote. 

This step allows us to compare different offers and select a professional partner as per your budget and cleaning requirements.

Step 4: Check Insurance and Certifications

Before hiring your office cleaning company in nyc, ensure your options have appropriate insurance coverage and necessary certifications. Insurance coverage, such as liability insurance and workers' compensation, safeguards you from any potential liabilities arising during the cleaning process.

Certifications, on the other hand, demonstrate that the agency adheres to industry standards and practices.

We never forget to request proof of insurance and certifications from the shortlisted cleaning companies. This step makes sure that we are entrusting your office space to a legitimate and responsible cleaning service.

Step 5: On-Site Assessment

As a critical step in the hiring process for cleaners, arrange for on-site assessments with the selected companies. An on-site assessment involves inviting representatives from the cleaning companies to visit your office space. During this visit, discuss your specific cleaning requirements in detail and point out any areas that require special attention.

This step allows the agencies to get a clear understanding of your office's layout, size, and unique cleaning needs. It also allows you to assess their professionalism, ask any additional questions, and gauge their expertise. 

After the on-site assessment, the cleaning companies should provide you with a more accurate and tailored proposal. This hands-on approach prepares your office well to meet the cleaning needs effectively.

Step 6: In-Person Consultation

After the on-site assessment, proceed with arranging in-person consultations with the companies that have presented suitable proposals. An in-person consultation allows you to meet face-to-face with representatives from the cleaning companies. 

During this meeting, we discuss your expectations, any specific concerns, and the level of office cleanliness you aspire to.

Use this time to inquire about their team's experience, training, and the cleaning products they use. Ask about their scheduling flexibility and how they handle special requests or emergencies. This consultation allows you to assess their communication skills, professionalism, and their willingness to address your unique needs. 

It is also a chance for you to see if there is a good rapport between your team and the cleaning company. Trust me; it is super crucial for a successful working relationship in terms of office maintenance.

Step 7: Services Offered

In the realm of “how to hire office cleaners in NYC, “ you have to evaluate and assess a lot to find the best your business needs. Delve into a comprehensive understanding of the services the cleaning companies are offering.

 A professional office cleaning service provider should offer a range of services aligning with your requirements. Inquire about their standard cleaning tasks, which typically, include dusting, vacuuming, sanitizing surfaces, and trash removal.

Beyond the basics, discuss any specialized services you might need. This includes deep cleaning, carpet or upholstery cleaning, window cleaning, or floor maintenance. You must verify that the office cleaning company can fulfill these specific needs without compromising on quality.

During this step, we review the proposed cleaning schedule, whether it is daily, weekly, or monthly. We make certain that it aligns with your office's operational hours. Our goal is to confirm that the cleaning company is providing a comprehensive and safe office cleaning package to us.

Step 8: Read Reviews

Before making your final decision, we do one more step! We take the time to read reviews and feedback from other clients who have utilized the services of the company we selected. Online platforms, such as Google reviews, Yelp, and industry-specific websites, can provide valuable insights into the experiences of past clients. 

We look for recurring themes in the reviews, such as the quality of cleaning, punctuality, and customer service.

Keep in mind that there will be a few negative reviews, which are inevitable for any business. However, you have to pay attention to how the cleaning company responds to criticism and resolves issues. A pattern of positive reviews coupled with effective problem-solving demonstrates the company's commitment to customer satisfaction and professionalism.

Step 9: Contract and Terms

Once you have identified a suitable business cleaning service in NYC, it is time to formalize the agreement through a contract. The contract should clearly outline the terms and conditions of the cleaning service. It must include details, such as the work scope, cleaning frequency, specific tasks, products and equipment, and the agreed-upon schedule.

Ensure that the contract also includes pricing details, including any potential extra charges for additional services or unforeseen circumstances. Review the contract thoroughly and see if it aligns with the discussions and the expectations you have set. 

If there are any uncertainties or discrepancies, do not hesitate to seek clarification from the office cleaning company before signing.

Some Key Considerations When Hiring Office Cleaners 

In our numerous instances with office cleaning in NYC, we have learned that striking a balance between cost and quality is essential. A well-maintained office fosters a positive atmosphere, boosts employee morale, and leaves a lasting impression on clients and visitors. Regular cleaning keeps the physical space tidy and contributes to a healthier work environment.

Nonetheless, to do all these perfectly, you must select a high-performing cleaning brand. We have identified the following considerations that will help you in finding reliable office cleaners.

Check these out:

1. Cleaning Services Expertise

When seeking office cleaners, the first vital consideration is their expertise in cleaning services. We understand the significance of entrusting your workspace to professionals who comprehend the unique demands of corporate environments. 

We have seen that these experts are well-versed in the proper handling of office equipment. They make sure to not cause any harm to delicate electronics and valuable assets during the cleaning process. Their proficiency also extends to the use of specialized cleaning techniques tailored to office settings.

By prioritizing cleaning services expertise, you can rest assured that your office will consistently maintain a pristine appearance.

2. Reputation and References

Another essential aspect to consider is the reputation and references of the office cleaning service. We engaged numerous cleaning companies to date, and have recognized the value of a reputable and trusted cleaning partner. 

By seeking references and scrutinizing client reviews, you gain valuable insights into the quality of their work and their reliability. A strong reputation is often indicative of consistent and exceptional service. References serve as a testament to their past performance. It provides us the assurance that we are making a sound choice for your office cleaning needs. 

In our experience, prioritizing a cleaning service with a solid reputation and positive references has consistently led to satisfying results.

3. Cleaning Equipment and Products

Considering the choice of cleaning equipment and products is another hiring tip for office cleanliness. It is crucial to hire office cleaners who employ modern and effective tools. High-quality equipment, such as HEPA filter vacuums, ensures the efficient removal of dust and allergens from your workspace. 

Additionally, we use eco-friendly green cleaning products. They are the superior choice for the environment and create a healthier atmosphere for your employees.

When discussing cleaning equipment and products with potential cleaners, inquire about their maintenance practices. Well-maintained equipment is less likely to break down, causing disruptions to your office routine. An expert office cleaning service providing company must have the latest tools and equipment. 

They should also be highly knowledgeable about the most suitable approaches for different surfaces and materials in your office.

4. Availability and Flexibility

Having been through numerous office cleaning arrangements, we found that a cleaning service's flexibility is a crucial factor to consider. Your office might have specific operating hours or require cleaning during non-standard times. For instance, you may need evening or weekend cleaning schedules. 

Therefore, it is vital to hire experts who can accommodate your schedule without causing any disruptions to your business operations.

Moreover, flexibility also extends to adapting to your evolving needs. As your office may change in size or layout, your cleaning service should be able to adapt. A brand that demonstrates this flexibility will keep your office consistently clean, enhancing the aesthetics and functionality of your workspace.

5. Insurance and Licensing

In the realm of hiring office cleaners, knowing if they possess proper insurance and licensing is a critical stride. We have navigated the landscape of office cleaning on numerous occasions. Hence, we understand the vital significance of this factor.

Insurance acts as a safety net. It provides financial protection in case of any accidents or damages that might occur during the cleaning process. This means you will still stay safe if the unexpected happens by any chance.

Licensing, on the other hand, indicates that the cleaning service complies with industry regulations and standards. It is a testament to their professionalism and commitment to delivering quality service. It also ensures that you are working with a legitimate and accountable entity. We always request to see their insurance and licensing documents to confirm their authenticity.

6. Pricing and Contracts

When it comes to hiring workplace cleaners, delving into the realm of pricing and contracts is a step you must undertake meticulously. First and foremost, transparency is key. Seek detailed quotes that clearly outline the scope of services and associated costs. Be wary of hidden fees that can lead to budgetary surprises down the line.

We understand and review the contracts carefully before signing. Assess whether the terms align with your needs and expectations. Flexibility in contract length and services is valuable, allowing you to adjust as your office's requirements evolve.

Remember, striking the right balance between quality and affordability is essential. Opting for the cheapest option may lead to subpar cleaning, while overpaying can strain your budget. By carefully evaluating pricing and contract terms, you can secure a cost-effective and satisfactory cleaning arrangement for your office space.

7. Cleaning Checklist

Another vital consideration when selecting a business cleaning team is the development and adherence to a comprehensive cleaning checklist. We appreciate the significance of a well-defined checklist in achieving a consistently clean and organized workspace.

Work closely with your chosen cleaning service to create a customized cleaning checklist in line with your office's specific needs. This checklist should outline every cleaning task - from dusting and vacuuming to sanitizing high-touch surfaces and restocking supplies. We regularly review and update this checklist to detect if we are overlooking any area.

A detailed cleaning checklist guarantees a thorough job and provides accountability between you and the cleaning company. Let the experts keep your office in top-notch condition.

8. Communication And Customer Service

Lastly, we consider exceptional customer service vital when choosing office cleaners. They should excel in cleaning as well as polite and attentive interaction with clients and staff. A friendly and approachable demeanor, active listening, and responsiveness to specific cleaning needs contribute to a positive client experience. 

Effective communication ensures prompt resolution of issues and fulfillment of requests. This builds trust and productivity in the working partnership between the cleaning team and your business.

What Is Expected Of An Office Cleaner? 

Knowing only “how to hire office cleaners in NYC” is not enough. 

Entrusting the upkeep of your office space to a professional cleaner is something really big and important. It is natural to have certain expectations in mind. A competent office cleaner is not just a custodian of cleanliness. It is also a guardian of the workspace's overall atmosphere.

In this context, we have listed down some fundamental qualities we expect them to possess. These are also some of our selection criteria that are in line with our office requirements. Take a look:

• Thoroughness: 

An office cleaner should meticulously clean all areas, overlooking no corner. This includes dusting, vacuuming, and disinfecting surfaces, ensuring a spotless and hygienic workspace for employees.

• Reliability: 

Punctuality and consistency are crucial. A dependable office cleaner should show up on schedule, without fail, ensuring the office is always ready for a productive day. Whenever we look for commercial cleaners, we prioritize their reliability over anything else.

• Attention to Detail: 

The ability to notice and address even the smallest of dirt or stains is paramount. A keen eye for detail ensures a pristine environment and promotes a positive impression.

• Professionalism: 

Business-cleaning professionals should exhibit professionalism in their demeanor and appearance. This includes wearing a uniform, being courteous, and respecting the confidentiality of the office space.

• Adaptability: 

Office cleaning often involves responding to various needs and changes. Being adaptable and flexible in their approach to different tasks and spaces is crucial for a cleaning team.

• Efficiency: 

Time management is the key. An effective office cleaning agency should complete tasks efficiently. They should be able to minimize disruption to the workplace and allow employees to focus on their work.

• Communication Skills: 

We love brands with top-notch communication skills. Clear and open communication with supervisors, employees, and colleagues is essential. A workplace cleaning team should be able to address concerns, report maintenance issues, and coordinate tasks effectively.

What Is The Average Office Cleaning Cost In NYC? 

Maintaining a clean and organized office environment is crucial for productivity and employee well-being. But, the cost of doing it is something that we should talk about now!

Is your office location is at the glamourous metropolis of New York City? Then you are surely stressed about the average cost of office cleaning services. Drawing from our years of experience, we can shed light on this topic in an easy-to-understand manner.

Here's a general overview of the office deep cleaning cost in NYC. Please note that these are approximate figures. They can vary depending on other factors such as location, frequency of cleaning, and additional services.

1. Small Office (Less than 1,000 sq. ft.)

A small office space typically includes a couple of workstations, a conference area, and a restroom. For such spaces in NYC, you can expect to pay around $150 to $200 per cleaning session. This might cover basic services like dusting, vacuuming, and sanitizing.

2. Medium Office (1,000 to 2,500 sq. ft.)

A medium-sized office includes several workstations, multiple conference rooms, a reception area, and a couple of restrooms. This might cost approximately $250 to $400 per cleaning session. This range takes into account the increased space and possibly more intricate cleaning requirements.

3. Large Office (2,500 to 5,000 sq. ft.)

Larger offices have multiple departments, several meeting spaces, a sizable reception area, restrooms, and possibly a kitchenette. For that, you can expect costs ranging from $400 to $750 per cleaning session. The increased square footage and more comprehensive cleaning needs contribute to the higher price.

4. Extra-Large Office (5,000+ sq. ft.)

For extra-large offices spanning over 5,000 square feet, the cleaning costs can vary widely considering the specific layout and requirements. However, you might be looking at a range of $750 to $1,500 or more per cleaning session. Such offices often have unique cleaning challenges and might require more frequent cleaning to maintain cleanliness.

We have found that the frequency of cleaning is an important factor in determining the overall cost. Most businesses opt for regular cleaning schedules, which can range from daily to weekly sessions. The more frequent the cleaning, the lower the cost per session. This is because the cleaning tasks tend to be less intensive with regular upkeep.

In the dynamic NYC market, competition among cleaning service providers can influence pricing. We advise you to obtain quotes from multiple companies to get a reasonable deal. Additionally, consider the reputation and reliability of the cleaning service. Going for the lowest cost might not guarantee the best service quality.

It is worth noting that NYC's cost of living and operating a business tends to be higher than in other regions. This can impact the overall cleaning cost. In addition, the specific location within NYC can play a role. For instance, offices in prime areas like Manhattan might face slightly higher costs compared to those in other boroughs.

Do I Need A Contract For My Office Cleaner? 

Drawing on our extensive experience in office cleaning, we can confidently say that having a contract for your office cleaner is a vital aspect of maintaining a clean and organized workspace. While the idea of a contract might sound formal, it is a practical step offering numerous benefits.

Are you managing a bustling office or a smaller workspace in a quieter locale? Whatever it is we have found contracting highly beneficial for commercial cleaning. 

Why? Let us take a look.

1. Clarity and Expectations: 

A well-drafted contract outlines the scope of work and expectations from the cleaning service. It includes details about the to-do tasks, frequency of cleaning, and specific areas to focus on. This clarity ensures that you and the cleaner are on the same page, reducing any potential misunderstandings.

2. Consistent Quality: 

With a contract in place, you can expect consistent cleaning quality. The terms and standards in the contract act as a benchmark for the cleaner's performance. This means you can enjoy a consistently tidy and fresh office environment without worrying about fluctuations in the cleaning quality.

3. Accountability and Liability: 

A contract sets the foundation for accountability. In case of any issues or discrepancies, you have a document that outlines the agreed-upon terms. If something goes wrong, you can refer to the contract to resolve the matter without any ambiguity.

4. Flexibility and Adjustments: 

Contracts can also include provisions for flexibility and adjustments. As your office's needs evolve, you can discuss changes to the cleaning schedule or tasks with your cleaning service provider. A contract allows us to make modifications while maintaining a structured agreement.

5. Financial Clarity: 

Contracts provide financial clarity by outlining the cost of the cleaning services and the payment schedule. This transparency helps you know what you are paying for and when to expect invoices. It prevents any surprise charges and fosters a transparent working relationship.

6. Legal Protection: 

Having a contract is not just about the cleaning tasks; it also offers legal protection for both parties. In the event of disputes or disagreements, a well-documented contract can serve as evidence in resolving issues amicably.    

7. Peace of Mind: 

Knowing that you have a contractual agreement with your office cleaner brings peace of mind. You can keep calm knowing that your cleaning partners are handling the tasks professionally and according to your agreed-upon terms.

Sterling Cleaning, Your Trusted #1 Office Cleaning Company In NYC

Now that you know how to hire office cleaners in NYC in detail, make your choice wisely!
Sterling Cleaning is the best office cleaning partner in NYC. Our dedicated team understands the unique demands of New York City offices. We take pride in delivering top-notch cleaning services that exceed your expectations. 

From daily maintenance to specialized deep cleaning, we have got you covered. 

Let us take care of the cleanliness, so you can focus on what matters most – your business! Get in touch with us today for your workplace, and experience the difference for yourself!

Frequently Asked Questions

1. Why Hire Professional Office Cleaners In NYC?

Hiring professional office cleaners in NYC ensures a clean, hygienic workspace. They possess the expertise, equipment, and eco-friendly cleaning products needed for thorough results. With the fast-paced, competitive environment in New York City, professional cleaners save time and promote a healthier work environment.

2. What Is Needed For Office Cleaning?

For effective office cleaning, you'll need the following essentials:

   • Cleaning Supplies: This includes disinfectants, all-purpose cleaners, microfiber cloths, and mop/bucket sets.
   • Equipment: Vacuum cleaners, brooms, dustpans, and trash bins.
   • Safety Gear: Gloves, masks, and eye protection for staff.
   • Schedule: Establish a cleaning routine and schedule to maintain a tidy workspace.

3. Do I Need Daily Office Cleaning?

The need for daily office cleaning depends on your specific office environment. High-traffic offices or spaces with strict cleanliness requirements may benefit from daily cleaning to maintain hygiene and presentation. However, smaller offices with lower foot traffic might find less frequent cleaning schedules sufficient to meet their needs.

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Please reach us at any time to set up an appointment to review your commercial cleaning requirements. Sterling will provide an on-site review of your janitorial needs, then create a custom proposal that fits both your specifications and budget


303 5th Avenue, New York, NY 10016


Phone: 212-803-3328

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